Quality Assurance Task Force Manager is responsible for ensuring that products and services meet the established cleaning standards set by MasterCorp. Quality Assurance Task Force Manger is responsible for testing and auditing company operational procedures. The QA Task Force Manager will collaborate with local site management and operations’ leadership to provide independent, structure assessments to measure the attainment of well-defined quality standards and guidelines by the operational sites in the geographical scope. This position will manage a small group of traveling operational staff to report findings and make recommendations to leadership on opportunities to increase resort quality from the perspective...

Talent Acquisition Partner focuses on hospitality field, and regional recruiting. This role involves sourcing talent, managing recruitment processes, and supporting hiring needs across MasterCorp's national footprint. This duration of this role will be 90 days, with a potential opportunity to convert to full-time.

The Customer Service Coordinator will interact with the MasterCorp Commercial Services’ customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service.

The Legal Claims Assistant will support the Legal and Risk Management Department, ensuring that all claims meet the established reporting and systems standards set by MasterCorp, Inc. and any designated subsidiaries and/or affiliates. The Legal Claims Assistant will report to the Senior Risk Manager and will provide administrative support for all claims reporting and legal matters, including foreign labor, contract administration and renewal, and dispute resolution. This role requires maintaining strong communication channels with the department and operational teams to gather claim reporting information and adhere to reliability, performance, and customer expectations.  

As the leader in the resort housekeeping industry, we experience rapid and consistent growth at resort locations across the U.S.  Whether you are ready to manage a team of housekeeping professionals, eager to learn how, or experienced in leading leaders, MasterCorp is growing opportunities. Resort Housekeeping with MasterCorp has its Benefits:

  The Executive Housekeeper is responsible for all housekeeping operations for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.    Develop and maintain positive relationships with resort management clients. Proactive leader who is able to hire, retain and lead large housekeeping team in a fast-paced production environment. The Executive Housekeeper works with MasterCorp leaders and support...

  The Assisant Executive Housekeeper works directly with the Executive Housekeeper to ensure successful achievement of housekeeping operational goals for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.    Develop and maintain positive relationships with resort management clients. Proactive leader who is able to partner with team to hire, retain and lead large housekeeping team in a...

Has your career success in Housekeeping led to your climb through the ranks but now you need that next step?   Are you passionate about Housekeeping, Cleanliness, and Quality?  

The Administrative Assistant, Operations will provide support to the general organization and its customers and must ensure they follow company mission statement and values.  This position provides general office, human resources and recruiting support with a variety of clerical activities and related tasks.

  The Assisant Executive Housekeeper works directly with the Executive Housekeeper to ensure successful achievement of housekeeping operational goals for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.    Develop and maintain positive relationships with resort management clients. Proactive leader who is able to partner with team to hire, retain and lead large housekeeping team in a...

  The Assisant Executive Housekeeper works directly with the Executive Housekeeper to ensure successful achievement of housekeeping operational goals for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.    Develop and maintain positive relationships with resort management clients. Proactive leader who is able to partner with team to hire, retain and lead large housekeeping team in a...

The Bilingual Division HR Manager is the people and culture consultant for their assigned client group responsible for leading talent management and engagement practices, as well as associate relations and administering HR policies and procedures through others. The purpose of this position is to closely partner with Resort Operations leaders ensuring culture, engagement, and talent management aligns with MasterCorp’s values, guiding principles, and organizational objects. This position will be the “go to” for people side of the business within their assigned client group.

The Bilingual Senior Learning & Development Partner is entrusted with the tactical oversight of designing, planning, and implementing comprehensive learning programs across MasterCorp. This role involves advanced responsibilities including coordinating and enhancing training initiatives that drive operational effectiveness and support the organization’s rapid expansion. The Senior Partner not only ensures consistent application and compliance of training programs but also elevates these initiatives by integrating measurable results and strategic insight into learning processes. Reporting to the Sr. Manager of Learning and Development, this position is pivotal in fostering leadership development, optimizing...

The Area Manager is responsible for the day-to-day field operations of their assigned accounts.  The Area Manager is knowledgeable of commercial cleaning standards, processes, and protocols and ensures MasterCorp Commercial Services’ (MCS) values and standards are met.

The Operations Manager is responsible for consistently meeting quality and timeliness standards in the cleaning of commercial properties.  An Operations Manager must ensure he/she follows company mission statement and values.

Bilingual English and Spanish Preferred  The Assisant Executive Housekeeper works directly with the Executive Housekeeper to ensure successful achievement of housekeeping operational goals for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.    Develop and maintain positive relationships with resort management clients. Proactive leader...

  The Assisant Executive Housekeeper works directly with the Executive Housekeeper to ensure successful achievement of housekeeping operational goals for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.    Develop and maintain positive relationships with resort management clients. Proactive leader who is able to partner with team to hire, retain and lead large housekeeping team in a...

As the leader in the resort housekeeping industry, we experience rapid and consistent growth at resort locations across the U.S.  Whether you are ready to manage a team of housekeeping professionals, eager to learn how, or experienced in leading leaders, MasterCorp is growing opportunities. Resort Housekeeping with MasterCorp has its Benefits:

  The Assisant Executive Housekeeper works directly with the Executive Housekeeper to ensure successful achievement of housekeeping operational goals for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.    Develop and maintain positive relationships with resort management clients. Proactive leader who is able to partner with team to hire, retain and lead large housekeeping team in a...

  The Assisant Executive Housekeeper works directly with the Executive Housekeeper to ensure successful achievement of housekeeping operational goals for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.    Develop and maintain positive relationships with resort management clients. Proactive leader who is able to partner with team to hire, retain and lead large housekeeping team in a...