The Account Management Specialist provides financial, administrative, and clerical support to the organization.  This position assists in the full spectrum of responsibilities surrounding receipt of payments including verifying and posting receipts and resolving and/or escalating any discrepancies.   Accounts receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.

EXPERIENCE AND EDUCATION

• High School Diploma/GED or equivalent combination of education and work experience.
• Preferred: College Degree or Vocational Certification
• 18 months of work experience in an accounting position preferably in accounts receivable (collections).

OTHER QUALIFICATIONS

• Excellent verbal and written communication skills
• Demonstrated ability to read, analyze and interpret general business communications, professional journals, technical procedures or governmental regulations as they pertain to accounting and our industry.
• Effectively present information and knowledgably and appropriately respond to questions from associates and customers.
• Use good judgment with resolution of typical day-to-day collections issues
• Correctly interpret instructions both written and verbal
• Demonstrate effective use of Microsoft Excel/Word
• Ability to meet deadlines
• Inherent or learned ability to gain respect and cooperation from employees and customers

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage credit memos and communicate to appropriate staff (operations/corporate)
• Initiate and follow through on calls to customers for invoice payments
• Responsible for deposits and deposit transaction files
• Create necessary and accurate reports for operations staff (i.e. “partials”)
• Render reports, business correspondence, and procedures