MasterCorp, Inc.

Field Talent Development Specialist - Branson, MO

Job Locations US-MO-Branson 
Learning & Development
Talent Acquisition & Development
Position Type
Full Time
# of Openings


Training Extraordinaire? Read further!

We are seeking a Field Trainer for the Branson, MO area.

Do you thrive in a fast-paced environment? Do you enjoy training small groups? Does training others to succeed within a team get you excited?


Then we're talking to you!


Position Summary:Deliver housekeeping training to multiple sites within the assigned area / region. Assuring that all training processes are followed consistently and promotes the team’s development, following the company’s development programs. Provide basic feedback and communication at various levels of the site and area / region.


What's in it for you?

  • Competitive Wage
  • Health, Dental, Vision
  • 401K with 100% company match
  • Company Vehicle - YES, you take it home every day. CRAZY I KNOW!
  • Operational Annual Bonus eligibility
  • Monthly phone reimbursement
  • Paid Time Off


  • Essential Duties and Responsibilities:

    The Field Learning & Development Specialist (FTDS) will provide site housekeeping training and Learning & Development support in a given area through:

    • Training supervisors in cleaning rooms.
    • Supporting the training of housekeepers.
    • Ensuring associates work to ensure quality standards are met.  Assist as needed.
    • Training and managing the Lead Supervisor Certification Program.
    • Ensuring all necessary reports are completed and requirements met.
    • Ensuring that programs and standards are being followed at each site he/she visits
    • Providing periodic evaluations and recommending development plans
    • Assessing training needs within sites he/she visits and communicate to appropriate audience
    • Educating site management of proper training guidelines
    • Providing support for other training programs as needed
    • Participating in the development of new training techniques and procedures to enhance the departmental training program.


Essential Functions

Knowledge, Skills and Abilities

  • Must have a working knowledge of Spanish
  • Ability to work with a variety of cleaning equipment and chemicals
  • Presentation skills
  • Ability to carry out oral and written directions accurately
  • Ability to solve problems within scope of responsibility
  • Ability to establish and maintain effective working relationships
  • Ability to communicate clearly and effectively
  • Ability to manage one’s own schedule and time effectively & efficiently
  • Ability to make decisions
  • Proficient in Microsoft Word, EXCEL and PowerPoint


Desirable Education and Experience

  • Experience in hospitality operations, policies and procedures preferred.
  • Prior housekeeping experience.
  • B.A. / B.S. degree or equivalent practical experience preferred


Key Behavioral Factors

  • Demonstrates a passion for cleanliness
  • Demonstrate leadership and motivational skills
  • Pro-active, self-managing
  • Demonstrates professional people skills
  • Demonstrates problem solving skills
  • Possesses strong communication skills
  • Ability to work under stressful conditions
  • Sincere drive to help and encourage success of others


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