The Account Manager ensures services provided by MasterCorp Commercial Services (MCS) meets or exceeds the expectations of our customers. 

EXPERIENCE AND EDUCATION

• Required/preferred experience education Associate’s Degree or an equivalent combination of education and work experience.
• Two years of progressive management responsibility directly related to the position.

OTHER QUALIFICATIONS

• Proven ability to communicate clearly and professionally with guests, site staff, and MasterCorp employees by written and verbal means.
• Excellent organizational skills with proven ability to manage multiple tasks and prioritize and delegate as needed
• Proficient in Microsoft Office Suite (Word, Excel, etc.)
• Excellent verbal and written communication skills – Bilingual is a plus.
• Ability to work irregular hours including weekends and after hours.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly perform customer site visits/inspections to maintain an excellent relationship with customers.
• Submit daily reports based on customer visits/inspections or customer communications regarding MCS services.
• Respond to customer emails promptly and accurately.
• Perform tenant visits and inspections – submitting reports of the visits to Area Managers of results.
• Followup on visits and inspections to ensure any issues indicated are corrected promptly.
• Assist with overseeing and managing payroll.
• Assist Branch Manager in Mainintaing/maaging budgets for each building.
• Assist in providing necesssary supplies and tools for each jobsite.
• Manage monthly supplies orders to ensure compliance with budgets.
• Assist in generating tag jobs.
• Maintain continous communication with Area Managers to ensure services are performed as contracted.