MasterCorp, Inc.

Operations Manager - MasterCorp Commercial Services

Job Locations US-OH-Cleveland
Position Type
Full Time
# of Openings


The Operations Manager is responsible for consistently meeting quality and timeliness standards in the cleaning of commercial properties.  An Operations Manager must ensure he/she follows company mission statement and values.



  • Associate’s Degree in a field directly related to the position or equivalent combination of education and experience.
  • Five (5) years of Janitorial experience is a plus



  • A passion for cleanliness
  • Strong work ethic
  • Ability to learn and change behavior
  • Work irregular hours

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Maintain a high standard of excellence
  • Schedule – Flexible schedule – some days and some evening shifts
  • Responsible for hiring and training all personnel
  • Oversee operations of accounts, i.e. quality control, labor pool, and managing employees to ensure they are following contractual obligations
  • Responsible for overseeing and managing time sheet input, supply management, inventory and distribution of payroll as required assessment for assigned accounts
  • Responsible for HR duties, including application distribution, hiring compliance, injury reporting
  • Assist Branch Manager in maintaining/managing budgets for each building i.e., providing all necessary labor reports and any other pertinent data as it relates to payroll
  • Assist in providing necessary supplies and tools for each jobsite i.e. inventories, start up, miscellaneous supplies/equipment
  • Assist Management in generating/completing tag jobs
  • Conduct building inspection after normal business hours
  • Responsible for ensuring completion of floor care and/or assisting floor technicians in completion of contractual obligations


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