The front desk coordinator/receptionist is responsible for greeting visitors and vendors and delivering exceptional customer service assistance.  Additionally, this position performs routine clerical, secretarial and administrative work and supports the Office Manager with travel arrangements for associates and with associate appreciation activities.

EXPERIENCE AND EDUCATION

• High School Diploma or equivalent combination of education and work experience.
• Minimum of 18 months of work experience – office experience a plus.
• Bilingual, English-Spanish a plus
• Proven experience in use of Microsoft applications including Word, Excel, and Outlook.

OTHER QUALIFICATIONS

• Ability to contribute positively as part of a team, assisting with various tasks as required.
• Strong customer service skills—pleasant attitude toward fulfilling requests
• Very organized, able to juggle multiple tasks
• Excellent phone skills

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet by telephone or in-person clients, vendors, and visitors with a positive, helpful attitude.
• Maintain security of building by only allowing entrance to building to associates or scheduled visitors and properly maintain visitor log.
• Direct calls and visitors to appropriate party promptly.
• Develop and maintain office forms and procedures, and assist with administrative tasks.
• Prepare and maintain meeting, training, and lunch rooms.
• Assist with making of travel plans and communicating as needed with travelers regarding updating of travel arrangements.
• Operate listed office machines as required.
• Duplicate and distribute materials.
• Compose and edit correspondence, reports, memoranda and other material.
• Assist public with the use of department facilities.
• Punctual for work for attending of Front Desk area.