MasterCorp, Inc.

Branch Manager - MCS

Job Locations US-AZ-Phoenix 
Corporate - Overhead
Hidden (26179)
Position Type
Full Time
# of Openings


The Branch Manager is part of a dynamic Operations team passionate about the cleanliness of our clients’ facilities. The Branch Manager is responsible for overseeing and coordinating all operations of a branch. Their duties include hiring staff, assist in training, building rapport with customers, creating and implementing strategies to improve productivity and sales performance in order to achieve the branches financial targets.


• Associate’s Degree in a field related to this position or equivalent combination of education and experience
• Two years of progressive management responsibility directly related to this position


• Proven ability to communicate clearly and professionally with clients and MasterCorp Associates by written and verbal means.
• Excellent organizational skills with proven ability to manage multiple tasks and prioritize and delegate as needed
• Proficient in Microsoft Office Suite (Word, Excel, etc.)
• Excellent verbal and written communication skills – Bilingual is required.
• Ability to work irregular hours including weekends and after hours.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Identify potential clients, generate proposals and close new business to achieve the financial and sales goals for the branch.
• Attend networking events and participate in trade associations such as BOMA, IFMA.
• Conduct customer and tenant visitations and inspections to insure quality control and contract compliance.
• Submit daily inspection reports from field visits to office for data base input.
• Review inspection notes daily with operations team.
• Respond promptly and accurately to customers’ emails throughout the day
• Assist/complete payroll review each pay period.
• Conduct bi-weekly operations meetings and quarterly training meetings.
• Partner with Operations team to correct service deficiencies; and, if needed, walk sites with Operations team during and after business hours
• Perform monthly P&L review with Regional Director.
• Manage and ensure effective communication between Building Owners, Office Management and all corporate departments.
• Onboard and supervise Branch’s Area Managers and Account Manager.
• Ensure that MCS’ policies and procedures are followed by managers and supervisors and perform coaching and counseling as needed.
• Provide MasterCorp systems training to all staff, necessary to facilitate the day to day janitorial.
• Participate, as needed, in special department projects.
• Effectively use and understand MasterCorp’s scheduling program, MasterMind.
• Manage the Branch’s budget, payroll, supplies and any other required budgets.
• Review and approve subcontractor invoices.
• Ensure Constant communication with Operation team.


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